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Contacting PayDirect Support

PayDirect is Paramount’s consumer-facing brand for INTERAC payments. The PayDirect customer support team will support Consumers using the product. However, Paramount’s Account Management, Operations, and Business Customer Support teams will support Merchants and Partners with the product.

Consumers can contact PayDirect support at [email protected] or through our live chat at pay-direct.ca. Consumers should not contact INTERAC support for any issues they may have while using Paramount Commerce payment products.