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Payouts

Overview

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Note

All team members are able to view the Payouts report. For more details on user group role permissions, see Roles.

The Payouts report contains all transaction details for merchant payout transactions, including all types of payouts and refunds, from the merchantā€™s Instant Bank Transfer account to the consumerā€™s bank account.

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Info

If you're using both Interac and IBT, you can click the product tabs to switch between the reports for each product.

INTERAC Payouts

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Note

This report was previously referred to as the INTERAC Transfer from Merchant report.

To view the Payouts report, go to Transactions > Payouts.

INTERAC Payouts Report

INTERAC Payouts Report

The report can be filtered by Date Range, Txn Status, Time Range Option, Txn ID, Merchant Name, Merchant Txn ID, Merchant User ID or Txn Method to view specific details.

In the Interac Payouts report, the maximum number of rows that the applications can export to a CSV file is 150,000.

The message ā€œExported data exceeded the allowed volume. Some data may have been omitted.ā€ is added at the footer of the CSV file when the limit is hit. To avoid this, consider limiting the record count to less than 150,000 by filtering the report.

There are two options for the Time Range Option:

  • Original Transaction DateTime ā€“ The date and time that the transaction was initiated.

  • Transaction Completion DateTime ā€“ The date and time that the transaction status became successful or rejected.

The report is rendered with the Original Transaction Date/Time as default, but can be changed to show the Transaction Completion Date/Time.

The INTERAC Payouts report contains the following information.

ColumnContents
Date & Time (ET)The date and time that Paramount received the transaction.
MerchantThe name of the merchant.
Merchant IDThe Paramount-assigned merchant ID.
Transaction IDThe unique transaction ID assigned by INTERAC.
Merchant Transaction IDThe merchant-assigned transaction ID.
Merchant User IDThe merchant-assigned consumer user ID.
Transaction AmountThe dollar amount of the transaction.
CURThe ISO 4217 3-digit alphabetic currency code.
Transaction StatusThe transaction status.
  • *Successful**: Transactions, including returns, that were processed successfully.
  • *Rejected**: Transactions that were rejected by the INTERAC system.
  • *Pending**: Transactions that were initiated by the merchant but have not been processed.
Transaction FeeThe transaction fee charged against the merchant account.
Merchant Error CodeThe error code associated with a rejected transaction.
DescriptionThe unique identifier assigned to the transaction, referenced in the email sent to the consumer.
Notification StatusStatus of the transaction notification between INTERAC and the merchant system.
  • *Notification Complete**: The transaction notification was successfully received and confirmed by the merchant system.
  • *Notification Initiated**: Paramount was unable to reach the notification URL provided by the merchant.
  • *Notification Sent**: Paramount was able to reach the notification URL but a verification wasn't received from the merchant system.
  • *Notification Not Required**: The merchant system doesn't require a transaction notification from Paramount.
Transaction Completion Date & Time (ET)The date and time that the Paramount system processed the transaction as successful or reject

Instant Bank Transfer Payouts

Instant Bank Transfer Payouts Report

Instant Bank Transfer Payouts Report

The report can be filtered by Date Range, Txn Status, Bank, Merchant Name, Merchant Txn ID, or External Reference No to view specific details.

Note that in the Instant Bank Transfer Payouts report, the maximum number of rows that the applications can export to a CSV file is 150,000.

The message ā€œExported data exceeded the allowed volume. Some data may have been omitted.ā€ is added at the footer of the CSV file when the limit is hit. To avoid this, consider limiting the record count to less than 150,000 by filtering the report.

The Instant Bank Transfer Payins report contains the following information.

ColumnContents
Date & Time (ET)The date and time that Paramount received the transaction.
Merchant Transaction IDThe merchant-assigned transaction ID.
Transaction AmountThe dollar amount of the transaction.
CURThe ISO 4217 3-digit alphabetic currency code.
Transaction TypeThe transaction type.
  • *WITHDRAW**: Payout transaction
Transaction StatusThe transaction status.
  • *ABANDONED: The consumer abandoned the transaction during the verification process.
ACCOUNT_VERIFIED**
    DENIED
    ERROR
    FAILED
  • *INVALID_PAYLOAD: The API request sent by the merchant system is invalid or missing information.
INTERNAL_ERROR**
    NEW
    PAYMENT_PROCESSING
    PROCESS_NEW_USER
  • *REAUTH_REQUIRED: Reauthorization is required for Identity Verification.
REAUTH_IN_PROGRESS**
    RECEIVED_REQUEST
    RETURNED
    RETURN_WITH_REPRESENTMENT
    RFP_ELIGIBILITY
  • *RMG_CHECK_FAILED: The Risk Management system has rejected the transaction.
SUCCESS**
    TRANSACTION_PROCESSING
    VALID
  • *VALIDATING_FI_INFO**: The Identity Verification service is validating the consumer's financial information.
  • *VALIDATING_OBV_TOKEN**: The Identity Verification service is validating the token assigned to the consumer.
  • *VERIFICATION_FAILED: The Identity Verification service has returned an error.
VERIFICATION_REQUIRED**
    VERIFIED
    WAITING_FOR_BALANCE
    WAITING_FOR_VERIFICATION
Transaction FeeThe transaction fee charged against the merchant account.
Transaction IDThe unique transaction ID assigned by Paramount.
MerchantThe name of the merchant.
Transaction RegionThe ISO 3166-2 2-letter province code.
CustomerThe name of the consumer.
Bank NameThe name of the consumer's bank.
AccountThe consumer's bank account number.
TypeThe consumer's bank account type.
  • *CHECKING
    SAVINGS**
Ext Ref NoThe reference number provided to the merchant.
ChannelThe payment method used to process the payout transaction.
EFT
Pending