Overview

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Note
All team members are able to view the Payouts report. For more details on user group role permissions, see Roles.

The Payouts report contains all transaction details for merchant payout transactions, including all types of payouts and refunds, from the merchant’s Instant Bank Transfer account to the consumer’s bank account.

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Info
If you're using both Interac and IBT, you can click the product tabs to switch between the reports for each product.

INTERAC Payouts

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Note
This report was previously referred to as the INTERAC Transfer from Merchant report.

To view the Payouts report, go to Transactions > Payouts.

The report can be filtered by Date Range, Txn Status, Time Range Option, Txn ID, Merchant Name, Merchant Txn ID, Merchant User ID or Txn Method to view specific details.

In the Interac Payouts report, the maximum number of rows that the applications can export to a CSV file is 150,000.

The message “Exported data exceeded the allowed volume. Some data may have been omitted.” is added at the footer of the CSV file when the limit is hit. To avoid this, consider limiting the record count to less than 150,000 by filtering the report.

There are two options for the Time Range Option:

Original Transaction DateTime – The date and time that the transaction was initiated.
Transaction Completion DateTime – The date and time that the transaction status became successful or rejected.

The report is rendered with the Original Transaction Date/Time as default, but can be changed to show the Transaction Completion Date/Time.

The INTERAC Payouts report contains the following information.

Column	Contents
Date & Time (ET)	The date and time that Paramount received the transaction.
Merchant	The name of the merchant.
Merchant ID	The Paramount-assigned merchant ID.
Transaction ID	The unique transaction ID assigned by INTERAC.
Merchant Transaction ID	The merchant-assigned transaction ID.
Merchant User ID	The merchant-assigned consumer user ID.
Transaction Amount	The dollar amount of the transaction.
CUR	The ISO 4217 3-digit alphabetic currency code.
Transaction Status	The transaction status. Successful: Transactions, including returns, that were processed successfully. Rejected*: Transactions that were rejected by the INTERAC system. Pending**: Transactions that were initiated by the merchant but have not been processed.
Transaction Fee	The transaction fee charged against the merchant account.
Merchant Error Code	The error code associated with a rejected transaction.
Description	The unique identifier assigned to the transaction, referenced in the email sent to the consumer.
Notification Status	Status of the transaction notification between INTERAC and the merchant system. Notification Complete: The transaction notification was successfully received and confirmed by the merchant system. Notification Initiated*: Paramount was unable to reach the notification URL provided by the merchant. Notification Sent*: Paramount was able to reach the notification URL but a verification wasn't received from the merchant system. Notification Not Required**: The merchant system doesn't require a transaction notification from Paramount.
Transaction Completion Date & Time (ET)	The date and time that the Paramount system processed the transaction as successful or reject

Instant Bank Transfer Payouts

The report can be filtered by Date Range, Txn Status, Bank, Merchant Name, Merchant Txn ID, or External Reference No to view specific details.

Note that in the Instant Bank Transfer Payouts report, the maximum number of rows that the applications can export to a CSV file is 150,000.

The Instant Bank Transfer Payins report contains the following information.

Column	Contents
Date & Time (ET)	The date and time that Paramount received the transaction.
Merchant Transaction ID	The merchant-assigned transaction ID.
Transaction Amount	The dollar amount of the transaction.
CUR	The ISO 4217 3-digit alphabetic currency code.
Transaction Type	The transaction type. WITHDRAW*: Payout transaction
Transaction Status	The transaction status. ABANDONED: The consumer abandoned the transaction during the verification process. ACCOUNT_VERIFIED* DENIED ERROR FAILED INVALID_PAYLOAD: The API request sent by the merchant system is invalid or missing information. INTERNAL_ERROR* NEW PAYMENT_PROCESSING PROCESS_NEW_USER REAUTH_REQUIRED: Reauthorization is required for Identity Verification. REAUTH_IN_PROGRESS* RECEIVED_REQUEST RETURNED RETURN_WITH_REPRESENTMENT RFP_ELIGIBILITY RMG_CHECK_FAILED: The Risk Management system has rejected the transaction. SUCCESS* TRANSACTION_PROCESSING VALID VALIDATING_FI_INFO: The Identity Verification service is validating the consumer's financial information. VALIDATING_OBV_TOKEN*: The Identity Verification service is validating the token assigned to the consumer. VERIFICATION_FAILED: The Identity Verification service has returned an error. VERIFICATION_REQUIRED VERIFIED WAITING_FOR_BALANCE WAITING_FOR_VERIFICATION**
Transaction Fee	The transaction fee charged against the merchant account.
Transaction ID	The unique transaction ID assigned by Paramount.
Merchant	The name of the merchant.
Transaction Region	The ISO 3166-2 2-letter province code.
Customer	The name of the consumer.
Bank Name	The name of the consumer's bank.
Account	The consumer's bank account number.
Type	The consumer's bank account type. CHECKING SAVINGS*
Ext Ref No	The reference number provided to the merchant.
Channel	The payment method used to process the payout transaction. EFT Pending