Representment
Overview
NoteOnly team members with Admin or Customer Service role permissions are able to view the Representment report. For more details on user group role permissions, see Roles.
The Representment Report is available only for Instant Bank Transfer.
The Instant Bank Transfer Representment report displays returned transactions that are currently going through the representment process, for which merchants can decline representment. When representment has been declined for a transaction, it will no longer be visible on this report. Transactions can be declined until 1am EDT on the scheduled Representment date.
To view the Representment report, go to Transactions > IBT Representment.
IBT Representment Report Filters
The report can be filtered by Date Range, Txn Region, Merchant Name, or Merchant Txn ID to view specific details.
The Instant Bank Transfer Representment report contains the following information.
| Column | Contents |
|---|---|
| Transaction Created Date | The date and time the transaction was received by Instant Bank Transfer. |
| Merchant Transaction ID | The merchant-assigned transaction ID. |
| Merchant User ID | The merchant-assigned consumer user ID. |
| External Service Reference | The merchant-assigned reference number. |
| Merchant ID | The Paramount-assigned merchant ID. |
| Transaction Region | The ISO 3166-2 2-letter province code. |
| Transaction Amount | The dollar amount of the transaction. |
| CUR | The ISO 4217 3-digit alphabetic currency code. |
| Return Code | The return code. |
| Rep. Date | The next representment date. |
| Decline Representment Status | The status of the Decline Representment request. NEW SUBMITTED DENIED STOPPED REPRESENTMENT DENIED |
Decline Representment for a Transaction
- On the Representment report page, locate the transaction you would like to decline representment for by searching for the Merchant Txn ID
- Select the transaction
- Click Decline Representment