Overview

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Note
Only team members with Admin or Customer Service role permissions are able to view the Representment report. For more details on user group role permissions, see Roles.
The Representment Report is available only for Instant Bank Transfer.

The Instant Bank Transfer Representment report displays returned transactions that are currently going through the representment process, for which merchants can decline representment. When representment has been declined for a transaction, it will no longer be visible on this report. Transactions can be declined until 1am EDT on the scheduled Representment date.

To view the Representment report, go to Transactions > IBT Representment.

IBT Representment Filters — IBT Representment Report Filters

The report can be filtered by Date Range, Txn Region, Merchant Name, or Merchant Txn ID to view specific details.

The Instant Bank Transfer Representment report contains the following information.

Column	Contents
Transaction Created Date	The date and time the transaction was received by Instant Bank Transfer.
Merchant Transaction ID	The merchant-assigned transaction ID.
Merchant User ID	The merchant-assigned consumer user ID.
External Service Reference	The merchant-assigned reference number.
Merchant ID	The Paramount-assigned merchant ID.
Transaction Region	The ISO 3166-2 2-letter province code.
Transaction Amount	The dollar amount of the transaction.
CUR	The ISO 4217 3-digit alphabetic currency code.
Return Code	The return code.
Rep. Date	The next representment date.
Decline Representment Status	The status of the Decline Representment request. NEW SUBMITTED DENIED STOPPED REPRESENTMENT DENIED

Decline Representment for a Transaction

On the Representment report page, locate the transaction you would like to decline representment for by searching for the Merchant Txn ID
Select the transaction
Click Decline Representment