INTERAC Overview

Resources to set up instant transfers from all Canadian banks using INTERAC e-Transfer®

This guide includes information for merchants offering the INTERAC payment method provided by Paramount Commerce. It provides an overview of the consumer experience using INTERAC, and anticipated questions and answers from consumers.

INTERAC Overview

INTERAC Overview

Our INTERAC product offering allows merchants to initiate:

  1. INTERAC Payments: Consumers can choose how they want to deposit money from their bank account by sending money with INTERAC e‑Transfer from their bank’s app or website.
  2. INTERAC Payouts: Initiate disbursements to consumers' accounts in real-time.
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Contacting PayDirect Support

PayDirect is Paramount’s consumer-facing brand for INTERAC payments. The PayDirect customer support team will support Consumers using the product. However, Paramount’s Account Management, Operations, and Business Customer Support teams will support Merchants and Partners with the product.

Consumers can contact PayDirect support at [email protected] or through our live chat at pay-direct.ca. Consumers should not contact INTERAC support for any issues they may have while using Paramount Commerce payment products.