Overview

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Note
All team members are able to view the Payins report. For more details on user group role permissions, see Roles.

The Payins report provides transaction details for all notifications to merchants within the specified date range. The report can be used to locate a specific transaction, or to examine transaction activity details over a specific period. The report also includes details of any rejected or returned transactions.

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Info
If you're using both INTERAC and Instant Bank Transfer, you can click the product tabs to switch between the reports for each product.

To view the Payins report, go to Transactions > Payins.

INTERAC Payins

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Note
This report was previously referred to as the INTERAC Transfer to Merchant report.

The report can be filtered by Date Range, Txn Status, Time Range Option, Merchant Name, Merchant Txn ID, Merchant User ID, External Reference No, Interac ID, Transaction ID, or Merchant Error Code to view specific details.

Note that there are two options for the Time Range Option:

Original Transaction DateTime – The date and time that the transaction was initiated.
Transaction Completion DateTime – The date and time that the transaction status became successful or rejected.

The report is rendered with the Original Transaction Date/Time as default, but can be changed to show the Transaction Completion Date/Time.

The INTERAC Payins report contains the following information.

Column	Contents
Date & Time (ET)	The date and time that Paramount received the transaction.
Merchant	The name of the merchant.
Merchant ID	The Paramount-assigned merchant ID.
Txn ID	The unique transaction ID assigned by INTERAC.
Customer	The name of the consumer.
Merchant Txn ID	The merchant-assigned transaction ID.
Merchant User ID	The merchant-assigned consumer user ID.
Txn Amount	The dollar amount of the transaction.
CUR	The ISO 4217 3-digit alphabetic currency code.
Txn Status	The transaction status. Successful: Transactions, including returns, that were processed successfully. Rejected*: Transactions that were rejected by the INTERAC system. Pending**: Transactions that were initiated by the merchant but have not been processed.
Txn Fee	The transaction fee charged against the merchant account.
Merchant Error Code	The error code associated with a rejected transaction.
Notification Status	Status of the transaction notification between INTERAC and the merchant system. Notification Complete: The transaction notification was successfully received and confirmed by the merchant system. Notification Initiated*: Paramount was unable to reach the notification URL provided by the merchant. Notification Sent*: Paramount was able to reach the notification URL but a verification wasn't received from the merchant system. Notification Not Required**: The merchant system doesn't require a transaction notification from Paramount.
Ext Ref No	The Paramount-assigned reference number generated when the transaction is initiated.
Interac ID	The INTERAC-assigned reference number, referenced in the email sent to the consumer.
Original Txn ID	The original transaction ID of a returned transaction.
Transaction Completion Date & Time (ET)	The date and time that the Paramount system processed the transaction as successful or rejected

Instant Bank Transfer Payins

The report can be filtered by Date Range, Txn Status, Merchant Name, Merchant Txn ID, Merchant User ID, External Reference No, or Bank to view specific details.

The Instant Bank Transfer Payins report contains the following information.

Column	Contents
Date & Time (ET)	The date and time that Paramount received the transaction.
Merchant	The name of the merchant.
Merchant Sub ID	The Paramount-assigned merchant ID.
Txn State	The ISO 3166-2 2-letter province code.
Txn Type	The transaction type. DEPOSIT*: Payin transaction
Txn ID	The unique transaction ID assigned by Paramount.
Customer	The name of the consumer.
RR	The Risk/Limit rating assigned to the consumer.
Bank Name	The name of the consumer's bank.
Account	The consumer's bank account number.
Acct Type	The consumer's bank account type. CHECKING SAVINGS*
Merchant Txn ID	The merchant-assigned transaction ID.
Merchant User ID	The merchant-assigned consumer user ID.
Txn Amount	The dollar amount of the transaction.
CUR	The ISO 4217 3-digit alphabetic currency code.
Txn Fee	The transaction fee charged against the merchant account.
Txn Status	The transaction status. ABANDONED: The consumer abandoned the transaction during the verification process. ACCOUNT_VERIFIED* DENIED ERROR FAILED INVALID_PAYLOAD: The API request sent by the merchant system is invalid or missing information. INTERNAL_ERROR* NEW PAYMENT_PROCESSING PROCESS_NEW_USER REAUTH_REQUIRED: Reauthorization is required for Identity Verification. REAUTH_IN_PROGRESS* RECEIVED_REQUEST RETURNED RETURN_WITH_REPRESENTMENT RFP_ELIGIBILITY RMG_CHECK_FAILED: The Risk Management system has rejected the transaction. SUCCESS* TRANSACTION_PROCESSING VALID VALIDATING_FI_INFO: The Identity Verification service is validating the consumer's financial information. VALIDATING_OBV_TOKEN*: The Identity Verification service is validating the token assigned to the consumer. VERIFICATION_FAILED: The Identity Verification service has returned an error. VERIFICATION_REQUIRED VERIFIED WAITING_FOR_BALANCE WAITING_FOR_VERIFICATION**
Merchant Err Code	The error code associated with a declined or rejected transaction.
Notification Status	The status of the transaction notification between Instant Bank Transfer and the merchant system. FAILED: Instant Bank Transfer failed to send the notification to the merchant, or the merchant system never echoed back. FAILED_TO_NOTIFY*: The notification failed to reach the merchant end point and will try again. NEW*: This transition status will change to the applicable status as the service processes the notification. NOTIFIED*: Instant Bank Transfer has sent the notification to the merchant and is waiting for the echo back to confirm. RECEIVED_VERIFICATION*: The merchant system has echoed back the notification to confirm. RETRY*: Instant Bank Transfer cannot send the notification to the merchant because their server could be down. We will retry in four minutes. SENDING_NOTIFICATION*: A transition status that means the notification is being sent. VERIFICATION_FAILED*: The payload that the merchant system sent back does not match. VERIFIED**: The echo back from the merchant system has been confirmed.
Ext Ref No	The reference number provided to the merchant.